HOW IT WORKS

One record, from first enquiry to the last guest ashore.

Connect Local Tours sits between travel businesses, travellers and verified local operators. Here is exactly what happens at each stage — and who is responsible for what.

THREE SIDES, ONE BOOKING

Who does what

Every booking involves three parties. Nobody has to guess what the others are responsible for, because it is all on the record.

Travel businesses

Contract the service at a published agency rate, keep their client and their margin, and coordinate with the operator in the app.

Travellers

Book a locally run tour at the price shown, get the details after booking, and reach both the operator and our support team.

Local operators

Publish a contracted rate once, receive bookings, run the tour, and see a payout record for every confirmed booking.

THE BOOKING RECORD

Everything that was agreed, in one place

Most travel disputes are arguments about memory. A booking record turns those arguments into a lookup.

IF YOU ARE A TRAVELLER

From browsing to boarding

01

Find a tour

Browse tours with what is included and what they cost — listed by operators based in the destination.

02

Book and pay

Pay online by e-wallet or bank transfer. Your booking and payment are recorded together.

03

Get the details

Your operator sends timings, what to bring and where to meet, and answers questions in the app.

04

Take the tour

If plans change, the operator updates you in the app while our team watches the booking.

05

Two lines of help

The operator is reachable in the app, and Connect Local Tours Support is on the same booking.

06

If it is cancelled

Our team processes the refund rather than leaving you to chase a third party.

IF YOU ARE A TRAVEL BUSINESS

From a new destination to a repeatable partner

01

Create and verify your business

So operators know who they are contracting with.

02

Choose a destination

Including ones you have never sourced a partner in.

03

See the contracted rate

Published by a verified local operator, in writing.

04

Book and confirm

One record holds what was agreed, who delivers it, when and for how much.

05

Coordinate in the messenger

No number swapping, no chasing replies across apps.

06

Rebook and grow

The operator you liked is two taps away for your next client.

IF YOU ARE A LOCAL OPERATOR

From verified to fully booked

01

Get verified

Send your business details and documents; we check them before your services go live.

02

Publish your rate

You decide what travel businesses pay you for the service.

03

Receive bookings

Confirmed in the app, with the details you need to run the day.

04

Coordinate in the app

Talk to the client without handing out your personal number.

05

Get paid, on the record

Every confirmed booking creates a payout record attached to it.

06

Keep your identity protected

Clients book through the platform, so nobody cuts you out of your own booking.

SUPPORT AND MONEY

Two support lines, one payment record

We do not disappear after the booking is confirmed. Our team monitors services while they run, alongside the operator who is delivering it.

WHERE WE ARE

Tours are the start, not the whole plan

The network is live in the Philippines and opens destination by destination, because every operator is verified by us rather than scraped from a directory. Transfers, stays and other services follow on the same booking record.

Payments live today

E-wallets and bank transfer are supported at checkout, with more payment options being added.

Destinations grow

Live in the Philippines today; more destinations open as operators in them are verified.

Voice and meetup next

In-app voice calls and operator-sent meetup coordinates are on the roadmap.

COMMON QUESTIONS

The things people ask first

How do I get started?

As a travel business, create and verify your account and start contracting services. As an operator, get verified and publish your contracted rate. As a traveller, just book — the details you need arrive after you do.

Do I deal with the operator myself?

You reach the operator inside the app, through the built-in messenger, and they send you the details of your service. Their identity stays protected on the platform — that is what keeps local partners on the network and their rates honest.

What happens if something goes wrong during a tour?

Two support lines: the operator in the app, and Connect Local Tours Support, who can see the booking. We monitor services while they run rather than only reacting to complaints afterwards.

Is my payment recorded?

Yes — payments are attached to the booking, with the rate that was contracted and the payout record for the operator in the same place.

START HERE